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Privacy Policy

Last updated on 16 april 2025

Company: Marketing Digital Mind FZCO

Address: Al Salam Tecom Tower, Office 2907, Dubai, UAE

Email Contact: info@solfyapp.com

Phone Contact: +971585320552

1. Introduction

Welcome to Solfy. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use Solfy ("Service"), operated by Marketing Digital Mind FZCO. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

When you use Solfy, we collect the following types of personal data:

  • Identity Data: Name, Company Name.
  • Contact Data: Email address, Phone number.
  • Technical Data: IP address, login data, browser type, time zone, location, device information.
  • Usage Data: Information about how you use our website, products, and services (collected via cookies and analytics tools like Sentry).
  • Billing Data: Payment details processed securely via Stripe.

3. How We Collect Your Data

We collect your personal information through:

  • Forms you complete at registration.
  • Automatic tracking technologies like cookies.
  • Third-party analytics tools (e.g., Sentry for behavior tracking).
  • Payment providers (Stripe).

4. How We Use Your Information

We use your data to:

  • Provide and maintain Solfy.
  • Manage your account and billing.
  • Send onboarding and marketing emails (you can opt-out anytime).
  • Improve our services through user behavior analytics.
  • Ensure security and detect fraudulent activities.
  • Fulfill legal obligations.

5. Legal Basis for Processing Personal Data (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for processing your information includes:

  • Your consent (which you can withdraw anytime).
  • Fulfillment of our contractual obligations to you.
  • Compliance with legal obligations.
  • Our legitimate business interests.

6. Cookies and Tracking Technologies

We use cookies to:

  • Authenticate users.
  • Save user preferences.
  • Collect analytics data.

You can control cookies through your browser settings, but disabling cookies may affect the functionality of Solfy.

7. Sharing Your Information

We do not sell or rent your data. We share your information only with trusted third parties:

  • Stripe (for secure payment processing).
  • Supabase and Vercel (for cloud infrastructure).
  • Sentry (for monitoring and analytics).

All third-party providers are bound by contractual obligations to keep your data confidential.

8. Data Retention

We retain your data for 30 days after the cancellation of your subscription. After this period, we permanently delete your personal data from our systems, unless we are required to retain it for legal or regulatory reasons.

9. Data Storage and Transfer

Your data is stored securely on cloud infrastructure provided by Supabase and Vercel. If you are located outside the UAE, your data may be transferred to — and maintained on — servers located outside your country. By using Solfy, you consent to this transfer.

10. Your Data Protection Rights (EU Users)

If you are a resident of the EEA, you have the following rights:

  • The right to access – Request copies of your personal data.
  • The right to rectification – Request correction of inaccurate data.
  • The right to erasure – Request deletion of your personal data.
  • The right to restrict processing – Request limitations on the processing.
  • The right to object to processing.
  • The right to data portability.

To exercise any of these rights, email us at info@solfyapp.com.

11. Opt-Out Options

You may opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

12. Security of Your Information

We implement technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

13. Children's Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • Email Contact: info@solfyapp.com
  • Phone Contact: +971585320552

© Solfy, 2025

Privacy policy